Retail & POS
Returns & Refund Processing
Process customer returns and refunds by navigating legacy OMS, POS, and payment systems.
OMSIn Production
How It Works
1
Receive return request from customer service, portal, or in-store
2
Validate return eligibility against policy rules
3
Process the return in OMS, update inventory, and initiate refund
4
Issue credit to original payment method and close the case
What This Enables
Reduces return processing time and customer wait
Ensures inventory is updated immediately upon return
Handles cross-channel returns (buy online, return in store)
Ready to automate returns?
Customers go from zero to production in 3 weeks. See how Minicor can automate this workflow for your EHR.
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